Developed in consultation with consumer groups and industry bodies, the RICS UK Residential Property Standards (the 'Blue Book') provides residential sales, letting and management professionals with the definitive best practice advice to enhance the quality of service provided to clients and prospective customers.

Jargon free and easy to navigate, it sets the benchmark for quality and customer assurance allowing you to stand out from the competition.

Updated to reflect the latest standards, the new edition of the Blue Book:

• has been reformatted to bring it into line with the RICS Global Real Estate Agency and Brokerage Standards;
• now contains a new section which complements the RICS Residential Service Charge Code by providing best practice guidance on its use; and
• includes the most up-to-date legal cases relating to residential agency practice
• includes a dedicated long leasehold (block) management section which complements the Residential Service Charge Code

Other benefits include:

• New structure reflecting the process followed in practice
• Legal requirements clearly shown as 'must'
• Best practice suggestions clearly shown as 'should'
• Icons differentiating global from UK guidance
• New glossary of terms

'The National Federation of Property Professionals (NFoPP), representing NAEA and ARLA, welcomes the new edition of the Blue Book...'
- Peter Bolton King, Group Chief Executive, NFoPP

Item code: 18989 Special Offer Price: £115.00 + VAT Full Price: £150.00 + VAT

isurv Basic estate agency and RICS UK Residential Property Standards

Item code: 17972 RICS Members Price: £260 + VAT Non Members: £520.00 + VAT